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G18/G20: LED Light Status

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Question
What do the LED lights indicate on my G18/G20 Gateway?
Answer
This document describes the function of the front and back panel LED lights on the G18/G20.

Front Panel

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LED BehaviorDescription
Amber (Solid)Power is connected.
Green (Blinking)Acquiring downstream/upstream connection.
Green (Solid)Online status in DOCSIS 3.0 mode.
Blue (Solid)Online status in DOCSIS 3.1 mode.
Light Blue (Solid)WAN over Ethernet mode.
Amber (Blinking)Firmware download.


Back Panel

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PortDescription
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10/100/1000
Two one-gigabit Ethernet ports for RJ-45 network cable connections:
  • Green: LED is ON - Indicates a data transfer rate of one gigabit per second
  • Green: LED is blinking - Indicates data traffic is in progress
  • Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second
  • Amber: LED is blinking - Indicates data traffic is in progress

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