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G18/G20: Parental Control Block Website

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Question

How do I block access to a specific website on my G18/G20 gateway?

Answer

The G18/G20 Parental Control feature provides the ability to restrict client devices (e.g. computer, gaming console, tablet) from accessing specific Internet websites based on web address and keywords. The websites can be blocked for certain times of the day, certain days of the week, or at all times. Client devices can be added as Trusted Computers to be excluded from Parental Control. The Parental Control feature also uses the Router Time located within Gateway - Time Settings of the Web Manager. By default, the Parental Control is disabled, which allows access to Internet websites to all of the devices at all times. This document describes to how block websites with web addresses and keywords.

NOTE: Enabling Trusted Computers is optional. This option allows the client device to not be affected by Parental Controls settings.

Block Websites with Web Address and Keyword

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The https:// Redirect page will appear.
The SURFboard Web Manager is redirecting to a more secure connection, click the Proceed button to continue. The Gateway > Login page will appear.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager. For assistance with the wizard, refer to article # 19602 - G18/G20: Web Manager First Time Login.
The Username field has admin populated, enter the custom password in the Password field.

NOTE: If the Login page prompts for an email address and password, retrieve the email address and password in the app to sign in. For details instructions in the app, refer to article # 19069 - SURFboard Central: Web Manager Access.
Click the Login button. The Gateway > Summary page will appear.
On the left-hand menu, click the Parental Control link. The Parental Control > Managed Sites page will appear.
Click the Enable button for the Manage Sites option.
Click the +Add button for Blocked Sites. The Parental Control > Managed Sites > Add Blocked Sites page will appear.
Under the Add Site to be Blocked section, enter the website to block in the URL field.

NOTE: The URL must start with "http://" or "https://".
Click the No button for the Always Block? option to set up a specific time or day to block access.

NOTE: To always block access, leave at default setting to Yes and proceed to step 14.
Click the Start from drop-down menu to select the start time.
Click the End on drop-down menu to select the end time.
Click the days for the Set Blocked Days option.
Click the Save button. Settings will take effect immediately. The Parental Control > Managed Sites page will appear.
The website entry is displayed below the Blocked Sites section. To block additional websites, repeat steps 8 - 14.

NOTE: To remove a blocked site entry, click the X button next to the entry. On the pop-up message box, click the OK button.
Click the +Add button for Blocked Keywords. The Parental Control > Managed Sites > Add Blocked Keyword page will appear.
Under the Add Keyword to be Blocked section, enter the keyword to block in the Keyword field.
Click the No button for the Always Block? option to set up a specific time or day to block access.

NOTE: To always block access, leave at default setting to Yes and proceed to step 22.
Click the Start from the drop-down menus to select the start time.
Click the End on drop-down menus to select the end time.
Click the days for the Set Blocked Days option.
Click the Save button. Settings will take effect immediately. The Parental Control > Managed Sites page will appear.
The keyword entry is displayed below the Blocked Keywords section. To add additional keywords to block, repeat steps 16 - 22.

NOTE: To remove a blocked keyword entry, click the X button next to the entry. On the pop-up message box, click the OK button.
Under the Auto-Learned Devices section, click the Yes button next to the client device to be a Trusted Computer bypassing parental control.
Close all web browsers that are open on the client devices, and then reopen them for the settings to take effect.