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G34/G36: Customize Guest Wi-Fi Network

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How do I customize the Guest Wi-Fi Network on the G34/G36 gateway?
The Guest Wi-Fi network is a separate network that guests' devices connect to for Internet access.  The G34/G36 broadcasts two different guest Wi-Fi networks independently over the 2.4 GHz and 5 GHz radio bands.  The use of a separate Guest Wi-Fi network enhances network security while preventing communication to the main Wi-Fi network and Ethernet-connected client devices.   

When the Guest Wi-Fi network is enabled, the Wi-Fi network name (SSID) is the same as the main Wi-Fi network followed by a Guest suffix.  The Wi-Fi network name (SSID) and Wi-Fi password can be customized.  The Guest Wi-Fi network is disabled by default.  This document describes how to customize the Guest Wi-Fi network.

Customize Guest Wi-Fi Network
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The https:// Redirect page will appear.   
  2. The SURFboard Web Manager is begin redirected to a more secure connection, click the Proceed button to continue.  The Gateway > Login page will appear.

    User-added image  
  3. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article #19077 - G34/G36: Web Manager First Time Login.
  4. The Username field has admin populated, enter the custom password in the Password field.

    NOTE: If the Login page prompts for email address and password, retrieve the email address and password in the app to sign in.  For detailed instructions in the app, refer to article # 19069 - SURFboard Central: Web Manager Access.

  5. Click the Login button.  The Gateway > Summary page will appear.

    User-added image

  6. On the left-hand menu, click the Connection link then click the Wi-Fi link.
  7. Click the Networks sub-menu link.  The Gateway > Connection > Wi-Fi > Networks page will appear. 
  8. Under the Guest Wi-Fi Network section, click the Edit button for the 2.4 GHz Frequency Band.  The Gateway > Connection > Wi-Fi > Edit 2.4 GHz page will appear.

    Right click on the image to save it to your computer.
  9. Click the Enable button for the Wireless Network option.
  10. Enter a new Guest network name in the Network Name (SSID) field.  The name needs to be 1 to 32 alphanumeric characters long.
  11. Enter a new wireless password in the Network Password field.  The network password needs to be 8 to 63 characters long.
  12. Enter the four-digit CAPTCHA code in the Type CAPTCHA Here field.
  13. Click the Save button to apply the new settings.  The Gateway > Connection > Wi-Fi > Networks page will appear.  

    NOTE: Repeat steps 8 - 13 to configure the 5 GHz frequency band.
CAUTION: When changing the wireless name and password, Wi-Fi clients in the network will lose wireless connection and will need to connect to the new SSID with the new wireless password.
Right click on the image to save it to your computer.



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