ARRIS Consumer Care

G34/G36: Home Network Wizard

Printable View

« Go Back

Information

Question

How do I configure my wireless network using the Home Network Wizard in my G34/G36 Gateway?

Answer

The G34/G36 Home Network Wizard is used to change the admin password, customized Wi-Fi credentials, and set the time zone. This document describes how to use the Home Network Wizard.

Home Network Wizard

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The https:// Redirect page will appear.
The SURFboard Web Manager is begin redirected to a more secure connection, click the Proceed button to continue. The Gateway > Login page will appear.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager. For assistance with the wizard, refer to article # 19077 - G34/G36: Web Manager First Time Login.
The Username field has admin populated, enter the custom password in the Password field.

NOTE: If the Login page prompts for email address and password, retrieve the email address and password in the app to sign-in. For detail instructions in the app, refer to article # 19069 - SURFboard Central: Web Manager Access.
Click the Login button. The Gateway > Summary page will appear.
On the left hand-menu, click the Wizard link. The Gateway > Home Network Wizard - Step 1 page will appear.
Enter the current admin password in the Current Password field.
Enter a new password in the New Password field and re-enter the new password in the Re-Enter New Password field.

Password Requirements:
- Minimum of 8 characters
- At least one uppercase alpha character
- At least 1 number
- One of ~ ! @ # $ % ^ * ( ) - _ = + [ ] { } | ; : , . / ?
Enter the four-digit CAPTCHA code in the Type CAPTCHA Here field.
Click the Next Step button. The Gateway > Home Network Wizard - Step 2 page will appear.

NOTE: To use the default Wi-Fi credentials, click the Next Step button to skip this section.
Enter a new wireless network name in the Wi-Fi Network Name (2.4 Ghz) and the Wi-Fi Network Name (5 GHz) fields.
Leave the Encryption Method (2.4 GHz) and the Encryption Method (5 GHz) fields at default (Recommended).
Enter a new wireless password in the Network Password (2.4 GHz) and Network Password (5 GHz) fields.
Click the Next Step button. The Gateway > Home Network Wizard - Step 3 page will appear.
Leave the Time Zone Selection option at default (Automatic).
Click the Time Format drop-down menu and select 24 hour format or 12 hour format.
Leave the Date Format option at default (MM/DD/YYYY), then click the Finish button. The Gateway > login page will appear.
The Username field has admin populated, enter the custom password in the Password field.
Click the Login button to access the G34/G36 Web Manager.