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G34/G36: MAC Bridging Setup

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Question
How do I setup MAC Bridging on my G34/G36 Gateway?
Answer
MAC Bridging provides a mechanism for allowing devices on the Home network to have a direct connection to the WAN.  A bridged device will get an IP address directly from the Internet provider and not have access to the local network.  Residential customers may find this feature useful if running a Home Server, DMZ, Video-Over IP device, IoT device, or Gaming device.  The implementation of MAC Bridging works similarly to IP Passthrough.  This document describes how to set up a connected client as a MAC Bridge.
 
NOTE: Configuring a MAC Bridge will only provide Internet access to the specified client device.  A second WAN IP address (Public IP address) may need to be purchased from the Service Provider. 


Enable MAC Bridging
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.  The https:// Redirect page will appear.  
     
  2. The SURFboard Web Manager is begin redirected to a more secure connection, click the Proceed button to continue.  The Gateway > Login page will appear.

    User-added image
     
  3. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article # 19077 - G34/G36: Web Manager First Time Login.
     
  4. The Username field has admin populated, enter the custom password in the Password field.

    NOTE: If the Login page prompts for email address and password, retrieve the email address and password in the app to sign in.  For detailed instructions in the app, refer to article # 19069 - SURFboard Central: Web Manager Access.

     
  5. Click the Login button.  The Gateway > Summary page will appear.

    User-added image

     
  6. On the left-hand menu, click the Advanced link then click the MAC Bridging sub-menu link.  The Advanced > MAC Bridging page will appear. 
     
  7. Under the Auto-Learned Devices section, click the Add button to use a connected device as the MAC Bridging. 

    NOTE: To set up MAC Bridging for a client device that is not connected, enter the client device's MAC Address into the Custom Device open box fields.  Click the Add button. 

    Right click on the image to save it to your computer.
     
  8. The Auto-Learned or custom device is added to the MAC Bridged Addresses list.  Click the Disable button to disable MAC Bridging for the client device.

    NOTE: To remove the device from the list, click on the X.  The Are You Sure? a pop-up box will display, click OK to delete the device as a MAC Bridge.

    Right click on the image to save it to your computer.

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