Consumers - G54: Amazon Wi-Fi Simple Setup
FAQs

ARRIS Consumer Care

Article

G54: Amazon Wi-Fi Simple Setup

« Go Back

Information

 
Question
How do I enable Amazon Wi-Fi Simple Setup on my G54 gateway?
 
Answer
Wi-Fi Simple Setup is part of the Amazon Frustration-Free Setup service that allows newly purchased compatible smart devices to connect to the home network in fewer steps.  Amazon customers pre-register the new smart devices during purchase which allows the smart devices to connect to the Wi-Fi Simple Setup enabled home network device.  For more information regarding Amazon Wi-Fi simple setup and Amazon frustration-free setup refer to Amazon.com

By default, the Amazon Wi-Fi simple setup is disabled on the G54.  This document will describe how to enable Amazon Wi-Fi simple setup using the Web Manager.   

Requirements
  • Amazon account
  • Frustration-Free Setup enabled through an Amazon account
  • Internet connection

Enabling Amazon Wi-Fi simple setup
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.

     
  4. Click the Login button.  The Gateway > Summary page will appear.

    User-added image
     
  5. On the left-hand menu, click the Advanced option.  The Advanced > Port Forwarding page will appear. 
     
  6. In the sub-menu under Advanced, click on Services.  
     
  7. Click on the Enable button to enable the Amazon Wi-Fi simple setup service. 
NOTE: The Amazon Wi-Fi simple setup needs to be set up in the Amazon account.  

Amazon Wi-Fi simple setup enabled

 

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->