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G54: Band Steering Setup

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How do I setup Band Steering on the G54 gateway?
Band Steering periodically checks Wi-Fi devices connected to the 2.4 GHz or 5 GHz band and steers them to faster available 5 GHz or 6 GHz bands.  The Wi-Fi clients may experience a brief interruption when they are being steered.  Band Steering is enabled by default and requires the Wi-Fi network to share the same (SSID) and Wi-Fi password across the 2.4 GHz, 5 GHz, and 6 GHz networks.  This document describes how to disable and enable Band Steering using the Web Manager.

Enable Band Steering
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.

  4. Click the Login button.  The Gateway > Summary page will appear.

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  5. On the left-hand menu, click the Connection link then click the Wi-Fi link.
  6. Click the Networks sub-menu link.  The Gateway > Connection > Wi-Fi > Networks page will appear.

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  7. Under the Network Options section, select Enable or Disable for the Band Steering option.
  8. Click the Save Network Settings button.  A notification pop-up will appear. 

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  9. Click the OK button.  The Gateway > Connection > Wi-Fi > Networks page will appear.

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