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G54: Changing the Admin Login

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Question
How do I change the admin password in my G54 gateway?
Answer
The admin password for the G54 is created when accessing the Web Manager or configuring the SURFboard® Central App for the first time.  This document describes how to change the admin password in the G54 Web Manager. 

NOTE: This article is not applicable when the SURFboard® Central app is paired with the G54.  The admin password is generated by the app and cannot be changed.  To retrieve the admin login credentials in the SURFboard Central app, refer to the article 19069 - SURFboard Central: Web Manager Access.


Change the Admin Password
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, the admin password that is generated by the SURFboard Central app cannot be changed.  To retrieve the admin credentials from the SURFboard Central app, refer to article 19069 - SURFboard Central: Web Manager Access.

     
  4. Click the Login button. The Gateway > Summary page will appear. 
     
    User-added image

     
  5. On the left-hand menu, click the User Account link.  The User Account > Account Management page will appear. 
     
  6. Enter the current custom password in the Current Password field.  
     
  7. Enter a new custom password in the New Password field and re-enter the new custom password in the Re-Enter New Password field. 

    Password Requirements:
    • Minimum of 8 characters
    • At least one uppercase alpha character
    • At least one number (0-9)
    • At least one special character (~ ! @ # $ % ^ * (  ) - _ = + [ ] { } | ; : , . / ?)
  8. Enter the four-digit CAPTCHA code in the Type CAPTCHA Here field.
     
  9. Click the Save Settings button.  The Gateway > login page will appear. 

    User-added image
     
  10. The Username field has admin populated, enter the custom password in the Password field.
     
  11. Click the Login button to access the G54 Web Manager.  The Gateway > Summary page will appear.

    User-added image

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