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G54: LED Light Status

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Question
What do the LED lights indicate on my G54 Gateway?
Answer
This document describes the function of the front and back panel LED lights on the G54.

Front Panel


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LED BehaviorLED Status Description
Amber (Solid)Power is connected.
Amber (Blinking)Firmware download.
Green (Blinking)Acquiring downstream/upstream connection.
Green (Solid)Online status in DOCSIS 3.0 mode.
Blue (Solid)Online status in DOCSIS 3.1 mode.
Blue and Green (Alternating colors)Error mode. Check the power and cable connections. A restart may be required. 
Light Blue (Blinking)WAN over Ethernet mode, cable is unplugged, or no Internet. 
Light Blue (Solid)WAN over Ethernet mode, the Internet is connected. 
White (Flashing five times)Series of white flashes while holding down the reset PIN indicates a factory reset has been initiated. 


Back Panel

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PortDescription
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10/100/1000
Four one-gigabit Ethernet ports for RJ-45 network cable connections:
  • Green: LED is ON - Indicates a data transfer rate of one gigabit per second
  • Green: LED is blinking - Indicates data traffic is in progress
  • Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second
  • Amber: LED is blinking - Indicates data traffic is in progress
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10G Port
One 10-gigabit Ethernet port for RJ-45 network cable connection: 
Note: CAT6 Ethernet cable and 10G Ethernet capable device is required to achieve Ethernet connection up to 10Gbps.
  • Green: LED is ON - Indicates a data transfer rate of 10Gbps per second
  • Green: LED is blinking - Indicates data traffic is in progress
  • Amber: LED is ON - Indicates a data transfer rate of less than 10Gbps per second
  • Amber: LED is blinking - Indicates data traffic is in progress

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