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G54: Locating the Firmware Version

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Question
Where can I find the firmware version in the G54 gateway? 
Answer
The firmware version of the G54 is located on the Login page and the Web Manager.  Some features may vary depending on the firmware version of the G54. 

Firmware updates on cable modems are handled only by Cable Operators (MSOs) per DOCSIS Specifications.  For more information refer to article 5524 - Upgrading Firmware on Cable Devices. 

This document contains the following sections:
Locating the Firmware Version in the Login Page
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.
     
  4. Under the Device Info section, the firmware version is shown as the Software Image Name.

    User-added image


Locate the Firmware Version in the Software Menu
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.
     
  4. Click the Login button.  The Gateway > Summary page will appear.

    User-added image
     
  5. On the left-hand menu, click the Software link.  The Gateway > Software page will appear.
     
  6. Under the System Software Version section, the firmware version is shown as the Software Image Name.
Right click on the image to save it to your computer.
 

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