Consumers - G54: Multiple SSID Setup
FAQs

ARRIS Consumer Care

Article

G54: Multiple SSID Setup

« Go Back

Information

 
Question
How do I setup multiple SSID on my G54 gateway? 
Answer
The G54 broadcasts a single Wi-Fi name (SSID) on 2.4 GHz, 5 GHz, and 6 GHz bands.  Some 2.4 GHz Wi-Fi devices may not be able to connect to the G54 Wi-Fi network and would need to set up the G54 with a unique SSID for the 2.4 GHz band.  This document describes how to create individual SSIDs for the 2.4 GHz, 5 GHz (High), 5 GHz (Low), and 6 GHz bands using the Web Manager.


Create Individual SSIDs
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.

     
  4. Click the Login button.  The Gateway > Summary page will appear.

    User-added image

     
  5. Click the Enable button for the Split Mode option.  The Warning pop-up window will appear.  

    User-added image
     
  6. The 6GHz, 5GHz, 5GHz high, and 2.4GHz SSIDs are available after the changes take effect.

    NOTE: To separate the SSID, the -2.4G suffix is added to the 2.4 GHz SSID, and the -6G suffix is added to the 6 GHz SSID.  IoT devices that only support the 2.4 GHz band will need to be connected to the new 2.4 GHz SSID name.


    User-added image

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->