Consumers - G54: Parental Control Pause Internet
FAQs

ARRIS Consumer Care

Article

G54: Parental Control Pause Internet

« Go Back

Information

 
Question
How do I pause the Internet on my G54 gateway?
Answer
The G54 includes functionality to instantly pause and unpause Internet access to client devices in the Parental Control profiles.  When the Internet is paused on a Parental Control profile, the associated devices are disconnected from the home network to prevent access to the Internet.  This document describes how to pause Internet access using the Web Manager.

Requirement
Parental Control setup is required with a user profile.  To create a new profile, refer to article 19581 - G54: Parental Control Profile Setup.   

Pause Internet to Parental Control Profiles
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.

     
  4. Click the Login button.  The Gateway > Summary page will appear.

    User-added image

     
  5. On the left-hand menu, click the Parental Control link.  The Parental Control > Managed Sites page will appear.   
     
  6. Click the Managed Groups sub-menu link.  The Parental Control > Managed Groups page will appear.
     
  7. Click the Edit button next to the profile.
     
    Edit Profile
     
  8. Click the Modify button in the Information section. 

    Modify Information
     
  9. Select the Yes radio button then click the Save button.

    NOTE: To renew the Internet for the profile, click the No radio button. 

    Pause Internet

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->