ARRIS Consumer Care

G54: Parental Control Setup

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Question

How do I set up Parental Control on the G54 gateway?

Answer

The Parental Control feature restricts network access to client devices (e.g. computer, gaming console, tablet) in the home network. Parental Control profiles must be created to associate rules with specific client devices. By default, the Parental Control is disabled, which allows access to Internet websites to all of the devices at all times. This document describes how to set up parental control profiles using the Web Manager.

Setting up Parental Control Profiles

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager. For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
On the Login page, enter the custom password in the Password field. The Username field is populated with admin.

NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in. For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.
Click the Login button. The Gateway > Summary page will appear.
On the left-hand menu, click the Parental Control link. The Parental Control > Managed Sites page will appear.
Click the Managed Groups sub-menu link. The Parental Control > Managed Groups page will appear.
Click the Enable button for the Enable Parental Control option.
Click the +Add Group button to create a group. The Manually Add GROUP pop-up will appear.

NOTE: Up to 10 managed groups are able to be created.
Enter a name for the group in the Group Name field and click the Save button. The Manually Add Group pop-up will close and the Parental Control > Managed Groups page will appear.
Click the Edit button for the group in the Managed Groups section.
Click +ADD button in the Devices section. The Manually Add Device pop-up will appear.

NOTE: Up to 15 devices are able to be added per profile.
Enter a name for the device in the Name field.
Enter the MAC address for the device in the MAC field and click the Save button.

NOTE: If the device is connected to the home network and is online, the MAC address can be found by clicking on the Connected Devices option in the menu.

NOTE: To remove a device from the group, click the Delete button next to each device.
The device is displayed below the Devices section.

NOTE: To remove a profile from the managed groups, click the Delete button next to each profile name.