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G54: Port Forwarding Setup

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Information

Question

How do I configure port forwarding in my G54 gateway?

Answer

Port Forwarding allows the option to run a publicly accessible server on the home network by specifying the mapping of TCP and/or UDP ports to a local device. This enables incoming requests on specific port numbers to reach devices such as Web Servers, Mail Servers, Digital Video Recorders (DVR) and gaming devices. Port forwarding is setup by entering specific port(s). This document describes how to setup port forwarding by selecting from predefined commonly forwarded ports and by entering specific port(s) in the G54.

Requirements

Client device IP Address
The port number(s) and protocol (TCP and/or UDP) of the service

After completing the Port Forwarding setup, it is recommended to reserve the IP address of the client device that was setup for port forwarding. Please refer to article 19511 - G54: IP Address Reserve Setup.

Port Forwarding Setup

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager. For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
On the Login page, enter the custom password in the Password field. The Username field is populated with admin.

NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in. For detailed instructions in the app, refer to article # 19069 - SURFboard Central: Web Manager Access.
Click the Login button. The Gateway > Summary page will appear.
On the left-hand menu, click the Advanced link. The Advanced > Port Forwarding page will appear.
Click the Enable button for the Port Forwarding option.
Click the +Add Service button.
Click the Common Service drop-down menu and select the available pre-configured service Click here to proceed to step 14.

NOTE: If the service is not listed in the Common Service drop-down menu, select Other and click here to proceed to step 9 to set up the port manually.
Enter the name of the service in the Service Name field.
Leave the Service Type option at default TCP/UDP.
Leave the External Service IPv4 Address blank.
Enter the same port number into both the Internal Start Port and Internal Port End fields.

NOTE: When forwarding a range of ports, enter the start and end of the port range in the two fields.
Enter the same port number that was previously entered in the External Start Port and External Port End fields.
Enter the IPv4 Address of the client device in the Internal Server IPv4 Address fields.
Click the Save button. The Advanced > Port Forwarding page will appear.
The port forward entry will appear below the Port Forwarding section. Repeat steps 8 - 17 to forward additional ports.

NOTE: To delete a Port Forwarding entry, click the X button next to the entry and click OK on the Are you sure? pop-up window.

NOTE: To disable but not delete the Port Forwarding rule, uncheck the Active button. To remove the Port forwarding rule, click on the X button.