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G54: Retrieve Wi-Fi Password

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Question
Where is the Wi-Fi name and password located on my G54 gateway?
Answer
The default Wi-Fi name and password can be found in the Web Manager or on the label located at the bottom of the device.  The custom Wi-Fi name and password can be retrieved by logging into the Web Manager of the G54.

This document contains the following sections to retrieve the Wi-Fi credentials.

Retrieve the Default Wi-Fi Name and Password on the Label
  1. Turn the G54 over with the bottom facing up to view the label. 
     
  2. Locate the Wi-Fi name next to Wi-Fi SSID and the Wi-Fi password is listed as Wi-Fi Security Key.  

    User-added image


Retrieve the Wi-Fi Name and Password in the Web Manager
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.     
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article 19497 - G54: Web Manager First Time Login.
     
  3. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin. 

    NOTE: If the Username field is populated with an email address, retrieve the admin password from the SURFboard Central app to log in.  For detailed instructions in the app, refer to article 19069 - SURFboard Central: Web Manager Access.

     
  4. Click the Login button.  The Gateway > Summary page will appear.

    User-added image

     
  5. Under the Primary Home section, click the Show button to display the Wi-Fi password.

    NOTE:
    When split mode is enabled, the SSID is individually broadcast over the 2.4 GHz, 5 GHz, 5 GHz High, and 6 GHz radio and can be viewed by clicking the Show button next to each band.  

    User-added image

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