Answer | The G54 Gateway has two possible login credentials, admin and custom password or account email and password. If the password is lost, performing a Factory Reset will erase any configuration changes that have been made and will require the gateway to be reconfigured.  This document contains the following sections:
Admin and Custom Password Login Credentials
The custom password for the admin login is created during the first time login to the G54 Web Manager. The Gateway Home Network Wizard loads to customize the admin password and the time zone. It is required to complete the Home Network Wizard in order to access the Web Manager. When accessing the Web Manager the Login page will ask for the Password, the Username is populated with admin. Account Email and Password Login Credentials
The email login and password are created when the SURFboard®  Central App is used for first-time setup. It is required to register an account with an email address when setting up the SURFboard® Central app with the G54.  When accessing the Web Manager after the SURFboard® Central app is set up, the Login page will ask for the Email Address and Password. Retrieve the email address and password in the app to sign in. Â
Factory Reset
If the password for the G54 is lost, performing a Factory Reset will erase any configuration changes that have been made and will require the gateway to be reconfigured.  It is recommended to use the SURFboard® Central App to configure the G54 home network quickly and easily. Â
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