ARRIS Consumer Care

McAfee® MLS: Subscription Renewal

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Information

Question

How do I renew my McAfee® LiveSafe subscription?

Answer

The McAfee® LiveSafe software includes a free 90-day trial subscription once the software is installed. After 90 days the McAfee® LiveSafe subscription will expire and the subscription renewal is optional. This document describes how to renew the McAfee® LiveSafe subscription.

Requirement:

McAfee® SHP Administrator account E-mail address and password

NOTE: It is only required to renew the McAfee® MLS subscription to continue the usage after 90 days or a paid 1 year subscription has expired.

Renew McAfee® LiveSafe Subscription

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://home.mcafee.com into the address box, and press the Enter key. The McAfee® page will appear.
On the McAfee® page, click the My Accounts drop-down menu from the top, then click the Sign In link. The Log In to McAfee® page will appear.
On the Log In to McAfee® page, enter the McAfee® SHP Administrator email address in the Email Address field.
Enter the McAfee® SHP Administrator password in the Password field then click the Log In button. The My Account page will appear.
On the My Account page, click the Subscriptions link on the top-right. The Subscriptions page will appear.
On the Subscriptions page, locate the subscription for McAfee® LiveSafe and click the Renew link. The McAfee® LiveSafe page will appear.
On the McAfee® LiveSafe page, click the Add to Cart button. The Checkout page will appear.
On the Checkout page, fill out the required fields and click the Agree & Continue button to renew the subscription.