ARRIS Consumer Care

S33/S34: LED Light Status

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Information

Question

What does the LED light indicate on my S33/S34 cable modem?

Answer

This document describes the function of the front and back panel LED light on the S33/S34.

Front Panel

User-added image

LED Color	Status	Description
Amber	Off	No power, verify all cable connections and try resetting the modem.
Amber	Flashing	The firmware download is in progress.
Green	Blinking	Downstream/Upstream channel search (unlocked status)
Green	Solid	Online status in DOCSIS 3.0 mode.
Blue	Solid	Online status in DOCSIS 3.1 mode.
Blue & Green	Alternating flash	Error mode, verify all cable connections and try resetting the modem.
*Blue - Indicates DOCSIS 3.1 operation (high-speed Internet access) which may not be available in all locations. Check with your service provider for availability in your area.

Back Panel

Port Name	Description
2.5 GE 10/100/1000/2500	One 2.5-gigabit Ethernet port for RJ-45 network cable connection: Green: LED is ON - Indicates a data transfer rate of 2.5 gigabits per second Green: LED is blinking - Indicates data traffic is in progress Amber: LED is ON - Indicates a data transfer rate of less than 2.5 gigabits per second Amber: LED is blinking - Indicates data traffic is in progress
1 GE 10/100/1000	One one-gigabit Ethernet port for RJ-45 network cable connection: Green: LED is ON - Indicates a data transfer rate of one gigabit per second Green: LED is blinking - Indicates data traffic is in progress Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second Amber: LED is blinking - Indicates data traffic is in progress

S33/S34: Turn Off the LED Light

S33/S34: Troubleshooting Internet Connection

S33/S34: First Time Installation

SB8200: LED Light Status

SB6141: LED Light Status

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