ARRIS Consumer Care

S33: LED Light Status

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Information

Question

What does the LED light indicate on my S33 cable modem?

Answer

This document describes the function of the front and back panel LED light on the S33.

Front Panel

User-added image

LED Color	Status	Description
Amber	Off	No power, verify all cable connections and try resetting the modem.
Amber	Flashing	Firmware download is in progress.
Green	Blinking	Downstream/Upstream channel search (unlocked status)
Green	Solid	Online status in DOCSIS 3.0 mode.
Blue	Solid	Online status in DOCSIS 3.1 mode.
Blue & Green	Alternating flash	Error mode, verify all cable connections and try resetting modem.
*Blue - Indicates DOCSIS 3.1 operation (high-speed Internet access) which may not be available in all location. Check with your service provider for availability in your area.

Back Panel

Port Name	Description
2.5 GE 10/100/1000/2500	One 2.5-gigabit Ethernet port for RJ-45 network cable connection: Green: LED is ON - Indicates a data transfer rate of 2.5 gigabit per second Green: LED is blinking - Indicates data traffic is in progress Amber: LED is ON - Indicates a data transfer rate of less than 2.5 gigabit per second Amber: LED is blinking - Indicates data traffic is in progress
1 GE 10/100/1000	One one-gigabit Ethernet port for RJ-45 network cable connection: Green: LED is ON - Indicates a data transfer rate of one gigabit per second Green: LED is blinking - Indicates data traffic is in progress Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second Amber: LED is blinking - Indicates data traffic is in progress

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