Answer | The serial number can be located on the bottom panel of the unit and in the Web Manager of the S33/S34.  This document includes the following sections:
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Locate the Serial Number on the Bottom Panel
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The serial number can be located on the bottom white sticker of the device labeled as S/N.Â
 Locate the Serial Number in the Web Manager
NOTE: If the S33/S34 is connected to a router, it is recommended to disconnect the router and connect the S33/S34 directly to a computer with an Ethernet cable.
- Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.1 into the address box, and press the Enter key.  The Login page will appear.
NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
 - On the Login page, enter admin in the Username field.
 - Enter a customized password or the default admin password in the Password field.
NOTE: If this is the first time login to the Web Manager, the default password could be password or the last 8-digit of the serial number. It is required to set a unique password to proceed to the Web Manager.  For assistance with Web Manager Access, refer to article # 18552 – S33/S34: Web Manager Access.
 - Click the Apply button.  The Product Registration window will appear.
 - The Product Registration window includes information about enhanced product support, product warranty registration, and promotional offers from ARRIS.
- Click the Register button to take a few minutes to register the product. For assistance with product registration refer to article # 18558 - S33/S34: Product Registration.  When the product is registered the product registration window will not appear during the next login.Â
- Click the Ask me later button to bypass the product registration window. The product registration window will appear during the next login.
- Click the Stop asking button to stop the product registration window from appearing on the next login.
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- Click the Product Information link on the top menu. The Product Information page will appear. The serial number is highlighted in the green box.
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