Consumers - SB6121: Locating the Serial Number
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SB6121: Locating the Serial Number

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Question
Where can I find the serial number on my SB6121 modem? 
Answer

The serial number can be located on the bottom panel of the unit and in the GUI (Graphical User Interface) of the SB6121.  This document includes the following sections:


Locating the Serial Number on the Bottom Panel

The serial number can be located on a white sticker on the bottom of the device. 

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Locating the Serial Number in the GUI (Graphical User Interface)

NOTE: If the SB6121 is connected to a router, it is recommended to disconnect the router and connect the SB6121 directly to a computer with an Ethernet cable.
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.1 into the address box, and press the Enter key.  The Status page will appear.

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  2. Click the Addresses link at the top.  The Software Status page appears.  The serial number will be displayed (as shown below).

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