Consumers - SB6141: Locating the HFC MAC Address

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SB6141: Locating the HFC MAC Address

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Where can I find my HFC MAC address on the SB6141 modem?


When provisioning the modem, the Cable service provider may request the HFC MAC ID of the modem.  The label on the bottom of the SB6141 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to identify each Ethernet network device.  To receive data service, the MAC address marked HFC MAC ID will need to be provided to the Internet Service Provider.  The HFC MAC ID is also known as the CMAC Address.  This document includes the following sections:

Locating the MAC ID on the Bottom Panel

The MAC ID can be located on a white sticker on the bottom of the device.



Locating the MAC ID in the GUI

NOTE: If the SB6141 is connected to a router, it is recommended to disconnect the router and connect the SB6141 directly to a computer with an Ethernet cable.
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box. The Status page will appear.

  2. Click the Addresses link on the top menu.  The Addresses page appears.  The HFC MAC Address will be displayed (as shown below).




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