ARRIS Consumer Care

SBG10: LED Lights Status

« Go Back

Information

Question

What does the LED lights indicate on my SBG10 Gateway?

Answer

This document describes the function of the front and back panel LED lights on the SBG10.

Front Panel

LED Icon	Blinking Green	On (Solid Green)
Power	Not applicable - icon does not blink.	Power is properly connected.
Send/Receive	Scanning for upstream (Send) and downstream (Receive) channel connections.	Upstream (Send) and Downstream (Receive) channels are connected.
Online	Scanning for an Internet connection.	Wi-Fi cable modem is connected to the network.
Wireless 2.4 GHz	Wi-Fi enabled with encrypted or unencrypted wireless data activity.	2.4 GHz Wi-Fi connection is made between the SBG10 and another Wi-Fi enabled device in home network; for example Wi-Fi telephone, tablet, or laptop.
Wireless 5 GHz	Wi-Fi enabled with encrypted or unencrypted wireless data activity.	5 GHz Wi-Fi connection is made between the SBG10 and another Wi-Fi enabled device in home network; for example Wi-Fi telephone, tablet, or laptop.

Back Panel

Name	Description
10/100/1000	Two one-gigabit Ethernet ports for RJ-45 network cable connections: Green: LED is ON - Indicates a data transfer rate of one gigabit per second Green: LED is Blinking - Indicates data traffic is in progress Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second Amber: LED is Blinking - Indicates data traffic is in progress

SBG10: Turn Off the LED Lights

SBG10: First Time Installation

SBG10: Troubleshooting Intermittent Wired Connections

SBG10: SURFboard Wi-Fi Extender Setup

SURFboard Central: SBG10 Setup

Recipient Email *Required Your Email *Required Your Name *Required