Consumers - SBG10: Wi-Fi Name and Password
FAQs

ARRIS Consumer Care

Article

SBG10: Wi-Fi Name and Password

« Go Back

Information

 
Question
Where is the wireless name and password located on my SBG10 Gateway?
Answer
The SBG10 default Wi-Fi name and password, are listed on the bottom label of the device.  The wireless name, also known as SSID (Service Set Identification), is a uniquely identified wireless network.  The preshared key, also known as the wireless security key, encryption key or passphrase, allows wireless clients, such as smart phones and laptops, to join the secured wireless network.  To retrieve the default Wi-Fi name and password, refer to the bottom label of the device.  If the Wi-Fi Name and password are changed, they can be retrieved by logging into the Web Manager of the SBG10.

This document contains the following sections:

Default Wi-Fi Name and Password on the SBG10
  1. Turn the SBG10 over with the bottom facing up to view the label. 
  2. Locate the 2.4 GHz Wi-Fi name under 2.4GHz SSID, the 5.0 GHz Wi-Fi name under 5GHz SSID, and the Wi-Fi password under Wi-Fi SECURITY Key.  

    User-added image


Wi-Fi Name and Password in the Web Manager 
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.  The Login page will appear.

    NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager.  For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
  2. On the Login page, enter admin in the User Name field.

  3. Enter password or a customized password in the Password field.  

    NOTE: When using the default password to login, it may be required to set a unique password to proceed to the Web Manager.  For assistance with Web Manager Access, refer to article # 18249 – SBG10: Web Manager Access.

  4. Click the Apply button.  The System Basic Setup page will appear.

    User-added image
     
  5. On the System Basic Setup page, locate the Wi-Fi Name next to Wireless Network Name (SSID) and the Wi-Fi password next to Pre-Shared Key for both the 2.4 GHz and 5 GHz Wi-Fi band.

    NOTE: If the Wi-Fi information is changed, it is recommended to write them down on a piece of paper for future reference.

    User-added image

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->