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SBG6400 (v1.3.x): Device Status

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Question
Where can I find the status or get general information about my SBG6400?
Answer
The Device Status page in the SBG6400 includes basic information that are used for connectivity of the network.  This document describes how to utilize the SBG6400 Device Status page.

How to access Device Status

  1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  

    NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol. 
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

    Right click on the image to save it to your computer.
     
  3. Click the Device Status button. The SBG6400 Device Status will appear.  
The SBG6400 Device Status provides the following information:
  • SSID 2.4 GHz - Defines the wireless Service Set Identifier (SSID) name on the 2.4 GHz network.
  • Number of Connected Clients - Defines the total number of connected clients.
  • Firmware Version - Defines the current software program in the Gateway.
  • Internet Connection - Defines the current access to the Internet.
  • Downstream Frequency - Defines the center frequency for the downstream channel to be used by the modem. 
  • Downstream Signal Power - Defines the signal received from the service provider to the cable modem.
  • Downstream Signal SNR - Defines the strength of the signal to the cable modem as compared to the noise on the line (signal/noise). 
  • Gateway Mode - Defines whether the device functions as a cable modem or Gateway.
Right click on the image to save it to your computer.
 

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