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SBG6400 (v1.3.x): Locating the Serial Number

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Question
Where can I locate the serial number for my SBG6400?
Answer
The serial number can be located on the bottom panel of the unit and in the Web Manager of the SBG6400.  This document includes the following sections:

Locating the Serial Number on the Bottom Panel

The serial number can be located on a white sticker on the bottom of the device labeled as S/N. 

User-added image


Locating the Serial Number in the Web Manager

  1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  

    NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
     
  3. On the Login page, enter admin or a customized username in the Username field.
     
  4. Enter password or a customized password in the Password field.

    NOTE: On later versions of the SBG6400, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label.  For assistance with Web Manager Access, refer to article # 18730 – SBG6400: Web Manager Access.

    User-added image
     
  5. Click the Login button.  The Home page will appear.

    Right click on the image to save it to your computer.
     
  6. Move the mouse cursor over Status on the top menu, and click the Product Information link from the drop-down submenu.  The Status - Product Information page will appear.

    Right click on the image to save it to your computer.
     
  7. On the Status - Product Information page, the serial number is shown below as green.

    User-added image

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