ARRIS Consumer Care

SBG6580-2: 5 GHz Wireless Setup

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Question

How do I setup the 5 GHz Wi-Fi network?

Answer

The SBG6580-2 broadcasts one default wireless network that is switchable between the 2.4 and 5 GHz radio bands using the same Wi-Fi password. By default, the 2.4 GHz Wi-Fi band is enabled. The 2.4 GHz band provides greater distance for the connection while the 5 GHz band provides higher speed in shorter distances for the connection. When switching to the 5 GHz radio band, older 2.4 GHz clients may not be able to connect to the 5 GHz network. This document describes how to set up the 5 GHz Wi-Fi network.

5 GHz Wi-Fi Network Setup

Launch a Firefox or Safari browser. Enter http://192.168.0.1 into the address box, and press the Enter key.

NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager. The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH. The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser. Safari browsers on Apple PC and mobile devices are not impacted. The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1. For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
On the Login page, enter admin or a customized username in the Username field.
Enter password or a customized password in the Password field.

NOTE: On later versions of the SBG6580-2, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label. For assistance with Web Manager Access, refer to article # 18752 – SBG6580-2: Web Manager Access.
Click the Login button. The Home page will appear.
Move the mouse cursor over Wireless on the main menu and click the 802.11 Radio link on the sub-menu. The 802.11 Radio page will appear.
On the 802.11 Radio page, click the 5 GHz option for Band Selection.
The pop-up window will appear, click the OK button.
Click the Apply button. The 5 GHz network is now enabled.

NOTE: Repeat steps 7 - 9 and select the 2.4 GHz option to re-enable the 2.4 GHz band.