ARRIS Consumer Care

SBG6580-2: Hiding the W-Fi Network Name

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Information

Question

How do I setup my SBG6580-2 not to broadcast a wireless network?

Answer

With a closed network, the wireless network (SSID) will not broadcast. Users are required to type the SSID into the client application, instead of selecting the SSID from the wireless network available list. By default, the SSID is set to broadcast and it can be detected by the wireless clients. This document describes how to disable the wireless network (SSID) from broadcasting.

CAUTION: In order to configure the SBG6580-2 to not broadcast a wireless network (SSID), the Automatic Security Configuration (WPS) feature must be disabled.

To Configure Closed System Network

Launch a Firefox or Safari browser. Enter http://192.168.0.1 into the address box, and press the Enter key.

NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager. The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH. The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser. Safari browsers on Apple PC and mobile devices are not impacted. The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1. For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
On the Login page, enter admin or a customized username in the Username field.
Enter password or a customized password in the Password field.

NOTE: On later versions of the SBG6580-2, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label. For assistance with Web Manager Access, refer to article # 18752 – SBG6580-2: Web Manager Access.
Click the Login button. The Home page will appear.
Move the mouse cursor over Wireless on the main menu and click the Primary Network Settings link on the sub-menu. The Wireless - Primary Network Settings page will appear.
On the Wireless - Primary Network Settings page, select Disabled for the Network Name (SSID) Broadcast option.
Click the Yes, turn off WPS button on the Disable SSID Broadcast message box.
Click the Apply button.

NOTE: Be sure to copy down the Network Name (SSID). The settings will take effect immediately. Restarting the router is not required. The SSID will not broadcast.