SBG6782 (v8.5.x): DNS Setup

Domain Name Server (DNS) is a server that provides responses to queries against a directory service. This service translates domain names into IP addresses. This document describes how to set up custom DNS addresses in the SBG6782. 

CAUTION: By default Get DNS automatically from ISP is automatically selected, Internet connection may be lost if other entries are not legitimate and inputted in Use these DNS Servers.

To Configure DNS Setup
 

1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  
   
   NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
    
2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
    
3. On the Login page, enter admin or a customized username in the Username field.
    
4. Enter motorola or a customized password in the Password field.
   
   NOTE 1: On later versions of the SBG6782-AC, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label.  For assistance with Web Manager Access, refer to article # 18755 – SBG6782-AC: Web Manager Access.
   
   
   
   NOTE 2: For units that have been leased or purchased by Shaw Communications, the username is cusadmin, and the password is the Customer S/N (Serial Number), located on a white sticker on the bottom of the unit.
    
5. Click the Login button. The Home page will appear.
    
   
    
6. Move the mouse cursor over the Basic tab and select the Setup sub-link.  The Basic - Setup page will appear.
    
   
    

   REQUIREMENT: You must have an alternative Primary and Secondary DNS entry.
    
7. On the Basic-Setup page under the Wide Area Network (WAN) Connection Settings:
   a.  Select Use these DNS Servers.
   b.  Primary DNS  - Enter the alternative primary DNS address.
   c.  Secondary DNS - Enter the alternative secondary DNS address. 
   d.  Click the Apply button.  The SBG6782 will restart.