Consumers - SBG6782 (v8.4.x): Firewall Local Log Setup
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SBG6782 (v8.4.x): Firewall Local Log Setup

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Information

 
Question
How do I view my firewall logs on my SBG6782?
Answer

The SBG6782 Gateway has the ability to send notifications of the firewall events logs in either of the following formats:

  • Individual e-mail alerts are sent out automatically each time the firewall is under attack.
  • Local log is stored within the modem and displayed in table form on the Local Log page.

The Firewall Local Log is disabled by default.  This document describes how to enable and configure the Firewall's Local Log.

To Enable E-mail Logs

  1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  

    NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
     
  3. On the Login page, enter admin or a customized username in the Username field.
     
  4.  Enter motorola or a customized password in the Password field.

    NOTE 1: On later versions of the SBG6782-AC, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label.  For assistance with Web Manager Access, refer to article # 18755 – SBG6782-AC: Web Manager Access.

    User-added image

    NOTE 2:  For units that have been leased or purchased by Shaw Communications, the username is cusadmin, and the password is the Customer S/N (Serial Number), located on a white sticker on the bottom of the unit.

    NOTE 3:  If the unit has been leased or purchased by Time Warner Cable, and the admin username and motorola password does not allow access to the GUI, please contact Time Warner for assistance.
     
  5. Click the Login button.  The Home page will appear.

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  6. Move the mouse cursor over the Firewall tab and select the Local Log sub-link. The Firewall - Local Log page will appear.

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  7. On the Firewall - Local Log page:
    a.   Contact Email Address - Enter your e-mail address.
    b.   SMTP Server Name - Enter the name of the e-mail SMTP (Simple Mail Transfer Protocol) server.

    NOTE: The e-mail server name is required to send a firewall log to your e-mail. The SMTP server name can be obtained by your ISP (Internet Service Provider).

    c.   SMTP Username - Enter the SMTP username.
    d.   SMTP - Password - Enter the SMTP password.
    e.   Email Alerts - Check the box to enable e-mail alerts.
    f.   Click the Apply button.

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To View Local Logs

Local Logs appear below the Description, Count, Last Occurrence, Target, and Source headings.
 

  1. E-mail Log -  Click the button to manually e-mail logs to a specific contact.
  2. Clear Log - Click the button to clear recent and previous logs. 

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