Consumers - SBG6782 (v8.4.x): Port Filtering Setup
FAQs

ARRIS Consumer Care

Article

SBG6782 (v8.4.x): Port Filtering Setup

« Go Back

Information

 
Question
How do I configure the SBG6782 to block users from accessing specific Internet services?
Answer

There may be situations in which it is desired to block all devices on the network from connecting to specific Internet services. Port Filtering provides this functionality.  Port Filtering is not enabled by default.  This document describes how to enable and configure Port Filtering.

NOTE: Port Filtering can only be configured to block outbound access to all devices on the LAN and not specific devices.


To Configure Port Filtering

  1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  

    NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
     
  2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
     
  3. On the Login page, enter admin or a customized username in the Username field.
     
  4. Enter motorola or a customized password in the Password field.

    NOTE: On later versions of the SBG6782-AC, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label.  For assistance with Web Manager Access, refer to article # 18755 – SBG6782-AC: Web Manager Access.

    User-added image
     
    NOTE 1:  For units that have been leased or purchased by Shaw Communications, the username is cusadmin, and the password is the Customer S/N (Serial Number), located on a white sticker on the bottom of the unit.

    NOTE 2:  If the unit has been leased or purchased by Time Warner Cable, and the admin username and motorola password does not allow access to the GUI, please contact Time Warner for assistance.
     
  5. Click the Login button.  The Home page will appear.

    Image 
     
  6. Move the mouse cursor over the Advanced tab and select the Port Filtering sub-link.  The Advanced - Port Filtering page will appear.

    Image
     
  7. On the Advanced - Port Filtering page:
    a.   Start Port: 
         
    If one port needs to be blocked, enter the port number. 
          If a range of ports needs to be blocked, enter the first number of the range.
    b.   End Port: 
         
    If one port needs to be blocked, enter the same port number that was entered as the Start Port. 
          If a range of ports needs to be blocked, enter the last number of the range.
    c.   Protocol - Click on the drop-down menu and select the appropriate protocol (TCP, UDP, or both).
    d.   Enabled - Click this checkbox to enable the gateway to block the ports entered in this entry.
    e.   Click the Apply button.

    NOTE: The example below shows two port filtering entries: One for a single port (25), and the other for a range of ports (2000-2005).

    Image

The SBG6782 Cable Gateway is now configured to use Port Filtering.

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->