SBG6782 (v8.4.x): Remote Access Setup

By default, access to the SBG6782 configuration menu is only accessible from the local network.  However, the SBG6782 can also be configured to be accessible from a remote location.  Whereas local access uses port 80, remote access uses port 8080.  This document describes how to configure the SBG6782 for remote access.

NOTE 1: The ports used for local and remote access cannot be changed.

NOTE 2: This feature is not available for units that have been purchased or leased from Time Warner.

To Enable Remote Access

1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  
   
   NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
    
2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
    
3. On the Login page, enter admin or a customized username in the Username field.
    
4. Enter motorola or a customized password in the Password field.
   
   NOTE 1: On later versions of the SBG6782-AC, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label.  For assistance with Web Manager Access, refer to article # 18755 – SBG6782-AC: Web Manager Access.
   
   
    
   NOTE 2:  For units that have been leased or purchased by Shaw Communications, the username is cusadmin, and the password is the Customer S/N (Serial Number), located on a white sticker on the bottom of the unit.
    
5. Click the Login button.  The Home page will appear.
   
   
    
6. Move the mouse cursor over the Advanced tab and select the Options sub-link. The Advanced - Options page will appear.
   
   
    
7. On the Advanced - Options page:
   a.   Check the Remote Config Management option. 
   b.   Click the OK button in the pop-up window.
   c.   Click the Apply button.
   
   NOTE: A restart is not necessary, as the settings will immediately take effect.
        
   

To Disable Remote Access

1. Launch a Firefox or Safari browser.  Enter http://192.168.0.1 into the address box, and press the Enter key.  
   
   NOTE: A browser message on Chrome, Edge, Firefox, and Opera, may appear when accessing the Web Manager.  The message includes 192.168.01 uses an unsupported protocol and ERR_SSL_VERSION_OR_CIPHER_MISMATCH.  The Web Manager uses an earlier version of the TLS protocol and does not match the version allowed by the web browser.  Safari browsers on Apple PC and mobile devices are not impacted.  The workaround to access the Web Manager with a PC is to use the Firefox browser and set the TLS version to 1.  For workaround instructions refer to article # 19435 - 192.168.0.1 uses an unsupported protocol.
    
2. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to bypass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
    
3. On the Login page, enter admin or a customized username in the Username field.
    
4. Enter motorola or a customized password in the Password field.
   
   NOTE 1: On later versions of the SBG6782-AC, the Wi-Fi Security Key is used as the default admin password printed on the bottom white label.  For assistance with Web Manager Access, refer to article # 18755 – SBG6782-AC: Web Manager Access.
   
   
    
   NOTE 2:  For units that have been leased or purchased by Shaw Communications, the username is cusadmin, and the password is the Customer S/N (Serial Number), located on a white sticker on the bottom of the unit.
    
5. Click the Login button.  The Home page will appear.
   
   
    
6. Move the mouse cursor over the Advanced tab and select the Options sub-link.  The Advanced - Options page will appear.
   
   
    
7. On the Advanced - Options page:
   a.   Uncheck the Remote Config Management option. 
   b.   Click the Apply button.
   
   NOTE: A restart is not necessary, as the settings will immediately take effect.