ARRIS Consumer Care

SBG7400AC2: Backup & Restore Settings

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Question

How do I backup and restore the configuration settings in my SBG7400AC2 gateway?

Answer

The Backup and Restore feature in the SBG7400AC2 allows to save and restore the configuration settings locally on a computer. This document contains the following sections:

Backup Configuration in the SBG7400AC2
Restore Backup Configuration in the SBG7400AC2

Backup Configuration in the SBG7400AC2

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The Login page will appear.

NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
On the Login page, enter admin in the User Name field.
Enter password or a customized password in the Password field.

NOTE: When using the default password to login, it may be required to set a unique password to proceed to the Web Manager. For assistance with Web Manager Access, refer to article # 18345 – SBG7400AC2: Web Manager Access.
Click the Apply button. The System Basic Setup page will appear.
On the System Basic Setup page, click the Utilities link on the top menu. The System Information page will appear.
On the System Information page, click the Save/Backup Settings link on the left-hand menu. The Save/Back Setting page will appear.
On the Save/Backup Settings page, click the Save button. The system pop-up window will appear.
Click the OK button on the system pop-up window.
Click the pull-down menu and select Save as on File Download dialog. The Save As window will appear.
On the Save As window, select a location to save the backup file. The Desktop is selected in this example.
Leave the file name in the File name field at default.
Click the Save button.

Restore Backup Configuration in the SBG7400AC2

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The Login page will appear.

NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
On the Login page, enter admin in the User Name field.
Enter password or a customized password in the Password field.

NOTE: When using the default password to login, it may be required to set a unique password to proceed to the Web Manager. For assistance with Web Manager Access, refer to article # 18345 – SBG7400AC2: Web Manager Access.
Click the Apply button. The System Basic Setup page will appear.
On the System Basic Setup page, click the Utilities link on the top menu. The System Information page will appear.
On the System Information page, click the Restore Settings link on the left-hand menu. The Restore Setting page will appear.
On the Restore Settings page, click the Browse... button. The system window will appear.
On the system window, Select the location of the saved backup file. The Desktop is selected in this example.
Select the backup file and click the Open button.
Click the Restore Chosen File button on the Restore Settings page. The system pop-up window will appear.
Click the OK button to restore the router saved state. The Restore Settings page will refresh.