ARRIS Consumer Care

SBG7400AC2: Parental Controls Setup

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Question

How do I setup Parental Controls in my SBG7400AC2 gateway?

Answer

Parental Controls provides the ability to restrict client devices (e.g. computer, gaming console, tablet) from accessing specific Internet web sites based on URLs or keywords. The web sites can be blocked for certain times of the day, certain days of the week, or at all times. The Parental Controls feature also uses the Router Time located within Utilities - System Settings of the Web Manager. By default, the Parental Controls is disabled, which allows access to Internet web sites to all of the devices at all times. This document describes how to setup Parental Control feature to restrict access to a specific website.

NOTE: Adding a Trusted MAC entry is optional. This option allows the Client's MAC address to not be affected by Parental Controls settings.

Parental Control Setup

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The Login page will appear.

NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
On the Login page, enter admin in the User Name field.
Enter password or a customized password in the Password field.

NOTE: When using the default password to login, it may be required to set a unique password to proceed to the Web Manager. For assistance with Web Manager Access, refer to article # 18345 – SBG7400AC2: Web Manager Access.
Click the Apply button. The System Basic Setup page will appear.

NOTE: If desired to skip adding a Trusted MAC address entry, proceed to step 8.
On the System Basic Setup page, click the LAN Setup link on the top menu. The LAN Settings page will appear.
On the LAN Settings page, click the Client List link on the left-hand menu. The Client List page will appear.
On the Client List page, copy the client's MAC Address under Attached Client List section to be not affected by Parental Control settings.
Click the Firewall link on the top menu. The Firewall Settings page will appear.
Click the Parental Controls link on the left-hand menu. The Parental Controls page will appear.
On the Parental Controls page, check the Enable Parental Controls box.

NOTE: To disable Parental Controls uncheck the Enable Parental Controls box and click the Apply button.
If desired, enter the MAC address of the Client device that is not to be affected by Parental Controls settings into the Trusted MAC Addresses field.
Click the Apply button. The Parental Controls page will refresh.
Under the Keyword Filtering heading, click the Add button. The AddKeywordFiliter pop-up window will appear.
On the AddKeywordFilter pop-up window, enter a keyword into the Keyword field.
Leave the All Week option checked or uncheck and select the desired day for the Day option.
Leave the All Day option checked or uncheck and enter the desired time for the Time option.

NOTE: When setting a time frame, the time should align with the Router Time located at Utilities - System Settings page.
Click the AddKeywordFilter button. The Parental Controls page will appear.

NOTE: Repeat step 13 -17 to add additional keywords.
The Keyword Filtering entry will appear as shown.
Under the Web Site Filtering heading, click the Add button. The AddWebSiteFilter pop-up window will appear.
On the AddWebSiteFilter pop-up window, enter a web site URL into the Web Site field.
Leave the All Week option checked or uncheck and select the desired day for the Day option.
Leave the All Day option checked or uncheck and enter the desired time for the Time option.

NOTE: When setting a time frame, the time should align with the Router Time located at Utilities - System Settings page.
Click the AddWebSiteFilter button. The Parental Controls page will appear.

NOTE: Repeat steps 19 - 23 to add additional web sites.
The Web Site Filtering entry will appear as shown.

NOTE: For the settings to take effect, the web browser(s) on the device(s) will need to be closed and re-opened.