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SBG8300: WPS Push-Button Connection

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How do I establish a WPS Push-Button connection on my SBG8300 gateway?
The WPS (Wireless Protected Setup) feature allows W-Fi clients with WPS feature and the SBG8300 to establish a Wi-Fi connection with a push of a button or WPS pin code instead of using the Wi-Fi password.  The WPS feature and WPA2-PSK (Wi-Fi Protected Access 2 Pre-Shared Key) encryption are enabled by default in the SBG8300 to perform WPS push-button connection.  The WPS pin code method is disabled by default.  

The WPS push-button method is performed by pressing the physical or software-based WPS button on the Wi-Fi clients and by pressing the software-based WPS button in the SBG8300 Web Manager.  WPS feature is disabled when the Wi-Fi network name (also known as SSID) is hidden.  This document describes how to establish a WPS connection with physical or software-based WPS button. 


  • Wi-Fi client with physical or software-based WPS button.

    NOTE: Wi-Fi clients without WPS feature can connect to the Wi-Fi network with the Wi-Fi password.

  • Log into the SBG8300 Web Manager to access the software-based WPS button.

Establish WPS Connection with Physical or Software-Based WPS Button
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The https:// Redirect page will appear.  
  2. The SURFboard Web Manager is begin redirected to a more secure connection, click the Proceed button to continue.  The Gateway > Login page will appear.

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  3. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

    NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager.  For assistance with the wizard, refer to article # 17969 - SBG8300: Web Manager First Time Login.
  4. Enter admin in the Username field and enter the custom password in the Password field.

    NOTE: If the Login page prompts for email address and password.  Log into the Web Manager with the email and password used when setting up the SURFboard Manager app with the SBG8300.

  5. Click the Login button.  The Gateway > Summary page will appear.

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  6. On the left hand-menu, click the Connection link then click the Wi-Fi link.
  7. Click the WPS sub-menu link.  The Gateway > Connection > Wi-Fi > Add Wireless Client page will appear.
  8. Begin the WPS pairing process on a Wi-Fi client.
    • Windows Wi-Fi clients: Select the SBG8300 SSID in the Windows wireless utility.  A message will appear to press the WPS button on the router. 
    • Android Wi-Fi clients: Access the Wi-Fi setting and press the software-based WPS button.
    • Wi-Fi clients with physical WPS button: Move the Wi-Fi client near the SBG8300 Gateway and press the physical WPS button.
  9. Click the Pair button in the SBG8300 Web Manager to begin pairing.

    NOTE: The exchange may last up to two minutes.
  10. When the WPS connection is established, the message will appear as highlighted in the green box.

    NOTE: Repeat steps 7 - 9 if the WPS connection was unsuccessful.

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