The SBR-AC1200P is a wireless router that provides secure high-speed Internet connectivity to the wired or wireless network devices on the home or small business network.  It is compatible with Cable, DSL, and FIOS service. Â
When installing the SBR-AC1200P to a Wi-Fi cable modem, the Wi-Fi cable modem will then need to be setup as a pass through device by disabling routing, wireless, and firewall features to allow the SBR-AC1200P to be the primary Wi-Fi  router and firewall. This will allow the SBR-AC1200P to handle the connection to the Internet.  Please contact the manufacturer to determine how to configure the Wi-Fi cable modem as a pass through device.Â
This document contains the following sections:
CAUTION: To better secure your network, ARRIS recommends to change the default admin user name & password and the default wireless password immediately after connecting to the Internet.
Requirements:Â
- Active cable Internet serviceÂ
- Cable Modem or Wi-Fi Cable Modem
- Consult with the service provider to configure the modem device as a pass through modem.
NOTE: If the Wi-Fi cable modem is not setup as a pass through modem, the SBR-AC1200P's firewall, port forwarding, and DMZ features may not function properly.
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Verify that the following items were included with the ARRIS SBR-AC1200P wireless router. Â The SBR-AC1200P, power supply and Ethernet cable are necessary to perform the installation.Â
NOTE: The warranty card and quick start guide are available for download at http://www.arris.com/consumer.
- Wi-Fi Router
- Power CableÂ
- Wireless Installation Guide
- Ethernet Cable
- End User License AgreementÂ
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- Open a web browser on the computer (such as Internet Explorer, Google Chrome, Firefox. or Safari).
 - Enter the address http://www.surfboard.com in the address bar and press the Enter key.Â
NOTE: Â If the Internet is not accessible, please contact the service provider to setup Internet service.
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- Unplug Cable Modem or Wi-Fi Cable Modem from electrical outlet.Â
NOTE: If there is a back-up battery in the modem, remove it temporarily.
 - Disconnect all Ethernet cables from the Cable Modem or Wi-Fi Cable Modem.
 - Connect the blue Ethernet cable (included) to the Ethernet port on the rear of the Cable Modem or Wi-Fi Cable Modem.
 - Connect the other end of the blue Ethernet cable to the blue WAN port on the rear of the SBR-AC1200P.
 - Power on Cable Modem or Wireless Cable Modem by plugging the power cord to the electrical wall outlet.
NOTE: Re-add battery back-up if it was removed prior. Â
 - Check for Online LED on the Cable Modem or Wireless Cable Modem for Internet connectivity after 30 seconds.Â
 - Connect the power cord to the rear of the SBR-AC1200P and plug it to an available electrical wall outlet.  Allow 30 seconds for the Front Panel Primary LED to become solid green. Â
NOTE 1: If the Front Panel Primary LED is flashing green make sure both ends of the blue Ethernet cable is securely connected between SBR-AC1200P and Cable Modem device or try using another Ethernet cable.Â
NOTE 2: If the Front Panel Primary LED is flashing green, a factory reset will be needed on the Cable modem device.  Check for Online LED on the Cable modem for Internet connectivity, then power cycle the SBR-AC1200P.Â
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LED | Color/Behavior | Description |
Front Panel Primary LEDÂ Connection status | Solid green | Wi-Fi router is connected to the modem |
Flashing green | No connection to the Internet or the modem |
Flashing red | Start-up mode, or error |
- Connect a Ethernet cable from one of the four white Ethernet ports on the rear of the SBR-AC1200P to the Ethernet port of a laptop or desktop.  For wireless devices, establish to open wireless network list and connect to SURFboard-XXXX (see SSID number listed on the router label). Â
 - To test Internet connection, launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter www.surfboard.com into the address box and press the Enter key.  The ARRIS website should open.