Consumers - SBR-AC3200P: Factory Reset
FAQs

ARRIS Consumer Care

Article

SBR-AC3200P: Factory Reset

« Go Back

Information

 
Question
How do I reset my SBR-AC3200P to factory default settings? 
Answer
In some cases, the SBR-AC3200P may need to be reset to its factory default state and clear all of the previous settings.  If the login for the Web Manager is unsuccessful, the only option is to perform factory reset.  The Factory reset can be performed by pressing the reset button or in the Web Manager.  This document describes how to reset the SBR-AC3200P to factory defaults by pressing the reset button or in the Web Manager.

CAUTION: This process will clear all configurations and should be use as the last resort.  Performing a Factory Reset will erase any configuration changes that have been made and requires the gateway to be reconfigured for Internet access.


 
Factory Reset With The Reset Button
  1. Carefully insert the tip of a pen or an unwound paperclip into the Reset button.
     
  2. Press and hold down the Reset button for more than 10 seconds and then release it.

    User-added image
 

Factory Reset in the Web Manager

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.  The Login page will appear.
     
  2. On the Login page, enter admin in the Username field.
     
  3. Enter password in the Password field.
     
  4. Click the Login button.  The Home page will appear.

    User-added image

     
  5. Move the mouse-cursor over Status on the main menu, and click the Security link on the sub-menu.  The Status - Security page will appear. 

    User-added image

     
  6. On the Status - Security page, click Yes, under Restore Factory Defaults.
     
  7. Click the Apply button. 

    User-added image

     
  8. Click the OK button on the Warning pop-up message to proceed.

    User-added image

     
  9. Click the OK button on the second pop-up message.  The factory to default setting can take up to 120 seconds.

    User-added image

     
  10. When the progress reaches 100%, the SBR-AC3200P will reset to the factory default settings.  

    WARNING: Do not turn off the power ​when the reset is in progress.

     
  11. Click the OK button to re-connect after the progress completed.  The browser will refresh to the Web Manager login page.
        
    User-added image

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->