The label on the bottom panel of the SBV3202 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to identify the cable/DOSCIS interface of the modem.  To receive data service, the MAC address marked as HFC MAC will need to be provided to the Internet Service Provider. The HFC MAC Address is also known as the CMAC Address. This document includes the following sections:
Locate the MAC Address on the Bottom Panel
The MAC Address can be located on a white sticker on the bottom of the device.Â
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Locate the MAC Address in Web Manager
NOTE: If the SBV3202 is connected to a router, it is recommended to disconnect the router and connect the SBV3202 directly to a computer with an Ethernet cable.
- Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.100.1 into the address box. The Status page will appear.  The MAC Address will be displayed (as shown below).
NOTE 1: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
NOTE 2: A login page may appear to access the Web Manager.  Enter the default username admin in the Username field and enter the default password password or customized password in the Password field.  For additional information, refer to article # 17705 – SBV3202: Web Manager Access.Â
