Answer | Firmware is programming software that is written into the device to function. Â In some cases there may a need to update or enhance the product features. Â An update of the firmware may be beneficial to keep the product up to date. Â Before upgrading the firmware verify the current firmware in the SBX-AC1000P. Â This document contains the following sections:
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Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.100.254 into the address box, and press the Enter key.  The Login page appears. NOTE 1: By default the LAN IP address is 192.168.100.254.  If the default address has been changed, enter the custom address in the address box. NOTE 2: For instructions on how to login SBX-1000P, please refer to Article # 16140 -  SBX-1000P: Login Access. 
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- On the Login page, enter password in the Password field.
- Click the Apply button.  The Status - Device page appears.
- Verify the current firmware version as shown in the green box.
NOTE: Refer to the Download Firmware section to determine the firmware shown in the unit is up to date. 
Download the Latest Firmware
- Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter arris.com/selfhelp into the address box and press the Enter Key.  The Welcome to ARRIS Consumer Support page appears.
- On the Welcome to ARRIS Consumer Support page, place the mouse cursor over SURFboard Cable Modems and Gateways and then click on Go to Models box.
- Move the mouse cursor over the SBX-1000P product and then click on Details box.
-  Click on the Drivers and Firmware tab.
NOTE: If the current firmware in the SBX-1000P matches the latest one on the site, the unit is up to date.   - Click the OK button on Select 'Save' when prompted. dialog box.
- Click the Save button on File Download dialog box.  The Save As window appears.
- On the Save As window,
a.   Save in - Select Desktop in the pull-down menu. b.   File name - Leave at default name SBR-1000P-1.0.8. c.   Save as type - Leave at default type, d.  Click the Save button.
- Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box and press the Enter key.  The Login page appears.
NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.   - On the Login page, enter password in the Password field.
- Click the Login button.  The Status - Device page appears.
  - Move the mouse-cursor over the Basic tab and select the Firmware Upgrade sub-link.  The Basic - Firmware Upgrade page appears.
  - On the Basic - Firmware Upgrade page, click the Choose File button.  The Open box appears.Â
- Click on Desktop to select the firmware file SBX-1000P-1.0.8.
- Click the Open button.
 - On the Basic - Firmware Upgrade page, click the Apply button. Â
  - The Performing Firmware window appears.
CAUTION: The extender may be unresponsive to commands for 90 seconds.  Please do not turn off or reboot the extender during this time.   - Once the extender finishes updating the firmware.  Click Reboot to restart the extender.
  - Once the extender completes the process, the Performing Reboot page appears.
 - Lastly, the extender will refresh back to the Login page. Â
 Â
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