ARRIS Consumer Care

SBX-AC1200P: Backup & Restore Settings

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Question

How do I backup and restore the configuration settings in my SBX-AC1200P?

Answer

The Backup and Restore feature in the SBX-AC1200P allows users to save and restore the configuration settings locally on a computer. This document contains the following sections:

Backup Configuration in the SBX-AC1200P
Restore Backup Configuration in the SBX-AC1200P

Backup Configuration in the SBX-AC1200P

NOTE: Steps 2 - 12 (static IP address setup) are applicable on Windows 10, 8, & 7.

Connect a computer with the Ethernet cable or to the SBX-AC1200P default wireless network. The default wireless name and password are located on the back panel of the SBX-AC1200P.

NOTE: If the SBX-AC1200P is operating as a wireless router, client devices can only connect to the SBX-AC1200P default wireless network because the Ethernet port is used for connecting a modem device. Connect the Wi-Fi client to the SBX-AC1200P default wireless network and click here to skip to step 13.
Click the Window's Start button and type Network and Sharing Center in the Search box.
Click on the Network and Sharing Center icon. The Network and Sharing Center window will appear.
On the Network and Sharing Center window, click the Change adapter settings link. The Network Connections window will appear.
On the Network Connections window, right-click on Local Area Connection then select Properties. The Local Area Connection Properties window will appear.

NOTE: If the computer is connected wirelessly, right click on Wireless Network Connection then select Properties for Wireless Network Connection Properties window.
On the Local Area Connection Properties window, select the Internet Protocol Version 4 (TCP/IPv4) then click the Properties button. Make sure the box to the left is checked. The Internet Protocol Version 4 (TCP/IPv4) Properties window will appear.
In the Internet Protocol Version 4 (TCP/IPv4) Properties window, capture the current IP and DNS addresses under the General tab for reference. These settings will need to be restored after making changes in the SBX-AC1200P Web Manager.
Select Use the Following IP address.
Enter 192.168.100.253 in the IP Address field.
Enter 255.255.255.0 in the Subnet Mask field.
Click the OK button.
Click the Close button on the bottom of the Local Area Connection Properties window.
Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.100.254 into the address box, and press the Enter key. The Login page will appear.

NOTE: If the SBX-AC1200P is operating as a wireless router, enter http://192.168.0.1 in the address box.
On the Login page, enter admin in the Username field.
Enter password in the Password field.
Click the Login button. The Home page will appear.
Move the mouse-cursor over Basic on the main menu and click the Backup and Restore link on the sub-menu. The Basic - Backup and Restore page will appear.
Click the Backup button on the Basic - Backup and Restore page. The system pop-up window will appear.
Click the OK button on the system pop-up window.
Click the pull-down menu and select Save as on File Download dialog. The Save As window will appear.
On the Save As window, select a location to save the backup file. The Downloads folder is selected in this example.
Enter a name of the backup file in the File name field.
Click the Save button.

Restore Backup Configuration in the SBX-AC1200P

On the Home page, move the mouse-cursor over Basic on the top menu and click the Backup and Restore link on the sub-menu. The Basic - Backup and Restore page will appear.
On the Basic - Backup and Restore Settings page, click the Browse... button. The system window will appear.
On the system window, Select a location of the saved backup file. The Downloads folder is selected in this example.
Select the backup file and click the Open button.
Click the Restore button on the Basic - Backup and Restore page. The system pop-up window will appear.
Click the OK button to reboot the router on the system pop-up window. The Device rebooting page will appear.
The backup settings are restored when the progress reaches 100%.
After the Progress completes, the pop-up box will appear. Click the OK button to reconnect.