Answer | The SBX-AC1200P has the ability to improve Wi-Fi performance by using Band Steering. Â Band Steering technology will detect if a Wi-Fi client has dual-band capabilities and will send the Wi-Fi client to the 5 GHz band if the 2.4 GHz band becomes overcrowded. Â (If the 5 GHz band gets crowded, the Band Steering function can also move a 5 GHz client to the 2.4 GHz band.) Â When the SBX-AC1200P sends a Wi-Fi client from the 2.4 GHz band to the 5 GHz band, the client may experience a brief Wi-Fi disconnection and reconnection.
NOTE: Band Steering requires that the Network Name (SSID), Wireless Encryption type, and Passphrase (Wireless password) match on both the 2.4 GHz and 5 GHz bands in order to function.
In some situations the Wi-Fi client may experience disconnects and reconnects depending on the location of the client device in respect to the Wireless AP. Â The 2.4 GHz band does provides greater distance for the connection while the 5 GHz band provides higher speed in shorter distances for the connection. Â As the 2.4 GHz and 5 GHz bands share the same Network Name (SSID), it is recommended to disable Band Steering to reduce the confusion on the Wi-Fi client. Â Once Band Steering is disabled it is suggested to rename the Network Name (SSID) of the 2.4 GHz and 5 GHz bands to unique name to differentiate them. Â The Wi-Fi clients will then connect to the 2.4 GHz or 5 GHz bands independently. Â The Wi-Fi client will have to manually reconnect to the new SSIDs after disabling the Band Steering option. Â This document contains the following section:
Access the SBX-AC1200P Web Manager
NOTE: Steps 2 - 12 (static IP address setup) are applicable on Windows 10, 8 & 7. Â
- Connect a computer with the Ethernet cable or to the SBX-AC1200P default wireless network.  The default wireless name and password are located on the back panel of the SBX-AC1200P. Â
NOTE: If the SBX-AC1200P is operating as a wireless router, client devices can only connect to the SBX-AC1200P default wireless network because the Ethernet port is used for connecting a modem device.  Connect the Wi-Fi client to the SBX-AC1200P default wireless network and click here to skip to the Enable Band Steering or Disable Band Steering sections.Â
   - Click the Window's Start button and type Network and Sharing Center in the Search box.
- Click on the Network and Sharing Center icon.  The Network and Sharing Center window will appear. Â
 - On the Network and Sharing Center window, click the Change adapter settings link.  The Network Connections window will appear.
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 - On the Network Connections window, right-click on Local Area Connection then select Properties.  The Local Area Connection Properties window will appear. Â
NOTE: If the computer is connected wirelessly, right click on Wireless Network Connection then select Properties for Wireless Network Connection Properties window.
 - On the Local Area Connection Properties window, select the Internet Protocol Version 4 (TCP/IPv4) then click the Properties button.  Make sure the box to the left is checked.  The Internet Protocol Version 4 (TCP/IPv4) Properties window will appear.
 - In the Internet Protocol Version 4 (TCP/IPv4) Properties window, capture the current IP and DNS addresses under the General tab for reference.  These settings will need to be restored after making changes in the SBX-AC1200P Web Manager.
 - Select Use the Following IP address.
- Enter 192.168.100.253 in the IP Address field.Â
- Enter 255.255.255.0 in the Subnet Mask field.
- Click the OK button. Â
 - Click the Close button on the bottom of the Local Area Connection Properties window.
Enable Band Steering
- Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.254 into the address box, and press the Enter key.  The Login page will appear.
NOTE: If the SBX-AC1200P is operating as a wireless router, enter http://192.168.0.1 in the address box. Â
 - On the Login page, enter admin in the Username field.
 - Enter password in the Password field.
 - Click the Login button.  The Home page will appear.
 - Move the mouse-cursor over the Wireless on the main menu and click the Media link from the sub-menu. The Wireless - Media page will appear.Â
 - On the Wireless - Media page, click the Band Steering drop-down menu and select Enabled.
 - Click the OK button on the pop-up message to proceed.​
NOTE: When the Band Steering option is Enabled it is enabled for both the 2.4 and 5 GHz band.Â
 - Click the Apply button.Â
Disable Band Steering
- Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.254 into the address box, and press the Enter key.  The Login page will appear.
NOTE: If the SBX-AC1200P is operating as a wireless router, enter http://192.168.0.1 in the address box. Â
 - On the Login page, enter admin in the Username field.
 - Enter password in the Password field.
 - Click the Login button.  The Home page will appear.
 - Move the mouse-cursor over the Wireless on the main menu and click the Media link from the sub-menu. The Wireless - Media page will appear.Â
 - On the Wireless - Media page, click the Band Steering drop-down menu and select Disabled.
NOTE: When the Band Steering option is Disabled it is disabled for both the 2.4 and 5 GHz band.Â
 - Click the Apply button.Â
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