ARRIS Consumer Care

SBX-AC1200P: DNS Setup

Printable View

« Go Back

Information

Question

How do I setup my SBX-AC1200P to use other DNS?

Answer

NOTE: The SBX-AC1200P operates as a wireless extender out of the box. The Domain Name Server (DNS) feature is setup in the primary router that manages the home network. If the SBX-AC1200P is operating as a wireless router, proceed with the instructions below to setup the DNS feature.

Domain Name Server (DNS) is a database that contains domain host names (e.g http://www.arris.com) which are linked to a specific IP address. When accessing a website the computer uses DNS to retrieve the website's specific IP address. Without DNS the computer could only access the specific IP address directly if known. This document describes how to setup custom DNS addresses in the SBX-AC1200P.

CAUTION: By default, the SBX-AC1200P obtains the DNS addresses are obtained automatically from the service provider. Internet connection maybe lost if the DNS addresses inputted in the SBX-AC1200P are not legitimate.

The following are examples of scenarios when DNS settings are customized:

Users may prefer to use public DNS addresses to improve web browsing experience.

Advanced users setup local DNS server in a home network to hide DNS requests.

DNS Setup

Connect a Wi-Fi client device, such as a laptop, smart phone or tablet, to the SBX-AC1200P default wireless network.

NOTE: The default wireless name and password is located on the back panel of the SBX-AC1200P.
Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The Login page will appear.
On the Login page, enter admin in the Username field.
Enter password in the Password field.
Click the Login button. The Home page will appear.
Move the mouse-cursor over Basic on the main menu and click the Setup link on the sub-menu. The Basic - Setup page will appear.
On the Basic - Setup page under the Wide Area Network (WAN) Connection Settings, select Use these DNS Servers.
Enter the alternative primary DNS address into the Primary DNS field.
Enter the alternative secondary DNS address into the Secondary DNS field.
Click the Apply button. The Progress Bar page will appear.
After the Progress completes, the Basic - Setup page will appear.