In some cases, the SBX-AC1200P may need to be reset to its factory default state and clear all of the previous settings. Â If the login for the Web Manager is unsuccessful, the only option is to perform a factory reset. Â The Factory reset can be performed by pressing the reset button or in the Web Manager. Â This document describes how to reset the SBX-AC1200P to factory default settings by pressing the reset button or in the Web Manager.
CAUTION: This process will clear all configurations and should be use as the last resort. Â Performing a Factory Reset will erase any configuration changes that have been made and requires the gateway to be reconfigured for Internet access.
Factory Reset With the Reset Button
- Carefully insert the tip of a pen or the end of an unwound paperclip into the reset button.
 - Press and hold down the Reset button for 10 - 15 seconds and then release it.  The side LEDs will flash amber and red indicating factory reset is in progress.
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Factory Reset in the Web Manager
NOTE: Steps 2 - 12 (static IP address setup) are applicable on Windows 10, 8 & 7. Â
- Connect a computer with the Ethernet cable or to the SBX-AC1200P default wireless network.  The default wireless name and password are located on the back panel of the SBX-AC1200P.
NOTE: If the SBX-AC1200P is operating as a wireless router, client devices can only connect to the SBX-AC1200P default wireless network because the Ethernet port is used for connecting a modem device.  Connect the Wi-Fi client to the SBX-AC1200P default wireless network and click here to skip to step 13.
   - Click the Window's Start button and type Network and Sharing Center in the Search box.
 - Click on the Network and Sharing Center icon.  The Network and Sharing Center window will appear. Â
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 - On the Network and Sharing Center window, click the Change adapter settings link.  The Network Connections window will appear.
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 - On the Network Connections window, right-click on Local Area Connection then select Properties.  The Local Area Connection Properties window will appear. Â
NOTE: If the computer is connected wirelessly, right click on Wireless Network Connection then select Properties for Wireless Network Connection Properties window.
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 - On the Local Area Connection Properties window, select the Internet Protocol Version 4 (TCP/IPv4) then click the Properties button.  Make sure the box to the left is checked.  The Internet Protocol Version 4 (TCP/IPv4) Properties window will appear.
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 - In the Internet Protocol Version 4 (TCP/IPv4) Properties window, capture the current IP and DNS addresses under the General tab for reference.  These settings will need to be restored after making changes in the SBX-AC1200P Web Manager.
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 - Select Use the Following IP address.
 - Enter 192.168.100.253 in the IP Address field.Â
 - Enter 255.255.255.0 in the Subnet Mask field.
 - Click the OK button. Â
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 - Click the Close button on the bottom of the Local Area Connection Properties window.
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 - Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.254 into the address box, and press the Enter key.  The Login page appears.
NOTE: If the SBX-AC1200P is operating as a wireless router, enter http://192.168.0.1 in the address box. Â
 - On the Login page, enter admin in the Username field.
 - Enter password in the Password field.
 - Click the Login button.  The Home page appears.
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 - Move the mouse-cursor over Status on the main menu and click the Security link on the sub-menu.  The Status - Security page will appear.
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 - On the Status - Security page, click the Yes radio under Restore Factory Defaults.
 - Click the Apply button.Â
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 - Click the OK button on the Warning pop-up message to proceed. Â
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 - Click the OK button on the second pop-up message.  The factory to default settings can take up to 120 seconds.Â
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 - When the progress reaches 100%, the SBX-AC1200P will reset to the factory default settings and will operate as a wireless extender. Â
WARNING: Do not turn off the power ​when the reset is in progress.
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 - Click the OK button to re-connect after the progress completed.  The browser will refresh to the Web Manger login page.      Â
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