ARRIS Consumer Care

SBX-AC1200P: Web Manager Access

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Information

Question

How do I access the web manager in my SBX-AC1200P?

Answer

The SBX-AC1200P includes a built-in Web Manager that can be accessed to customize security settings or monitor the status of the connection.

By default, the SBX-AC1200P operates as a network extender with the login address of 192.168.100.254. Accessing the Web Manager requires direct wired or wireless connection from client device to the SBX-AC1200P and a static IP address set up on the client device.

When the SBX-AC1200P is configured to operate as a wireless router, Web Manager is accessible by the default IP address of 192.168.0.1. Accessing the Web Manager requires direct wireless connection from client device to the SBX-AC1200P and a static IP address set up is not needed on the client device.

This document describes how to access the SBX-AC1200P Web Manager.

To Access the SBX-AC1200P Web Manager

NOTE: Steps 2 - 12 (static IP address setup) are applicable on Windows 10, 8 & 7.

Connect a computer with the Ethernet cable or to the SBX-AC1200P default wireless network. The default wireless name and password are located on the back panel of the SBX-AC1200P.

NOTE: If the SBX-AC1200P is operating as a wireless router, client devices can only connect to the SBX-AC1200P default wireless network because the Ethernet port is used for connecting a modem device. Connect the Wi-Fi client to the SBX-AC1200P default wireless network and click here to skip to step 13.
Click the Window's Start button and type Network and Sharing Center in the Search box.
Click on the Network and Sharing Center icon. The Network and Sharing Center window will appear.
On the Network and Sharing Center window, click the Change adapter settings link. The Network Connections window will appear.
On the Network Connections window, right-click on Local Area Connection then select Properties. The Local Area Connection Properties window will appear.

NOTE: If the computer is connected wirelessly, right click on Wireless Network Connection then select Properties for Wireless Network Connection Properties window.
On the Local Area Connection Properties window, select the Internet Protocol Version 4 (TCP/IPv4) then click the Properties button. Make sure the box to the left is checked. The Internet Protocol Version 4 (TCP/IPv4) Properties window will appear.
In the Internet Protocol Version 4 (TCP/IPv4) Properties window, capture the current IP and DNS addresses under the General tab for reference. These settings will need to be restored after making changes in the SBX-AC1200P Web Manager.
Select Use the Following IP address.
Enter 192.168.100.253 in the IP Address field.
Enter 255.255.255.0 in the Subnet Mask field.
Click the OK button.
Click the Close button on the bottom of the Local Area Connection Properties window.
Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.100.254 into the address box, and press the Enter key. The Login page appears.

NOTE: If the SBX-AC1200P is operating as a wireless router, enter http://192.168.0.1 in the address box.
On the Login page, enter admin in the Username field.
Enter password in the Password field.
Click the Login button. The Home page appears.
Users will see the following Home page in the Web Manager.

Home page of SBX-AC1200P operating as a wireless extender

Home page of SBX-AC1200P operating as a wireless router