Consumers - SURFboard Central: App Feedback

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SURFboard Central: App Feedback

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How do I submit my feedback on the SURFboard central App?
NOTE: This article applies to the Arris SURFboard mAX Mesh products (PRO, PLUS, DASH, Express), SURFboard Cable Modems (S33, SB6121, SB6141, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25), and SURFboard Wi-Fi Cable Modems (G34, G36, G54, SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2, SBG8300), and SURFboard Extenders (W6B, W6U).

You can provide a star rating and provide your feedback within the SURFboard Central app.  This document describes how to provide a star rating in the SURFboard Central app. 

Provide Star Rating 
  1. The SURFboard Central app randomly prompts for user feedback.   
  2. Tap the Stars 1 - 5 to provide the app rating. 

    User-added image

    For 1 - 3 Stars Rating - Enter the feedback in the Please share your feedback with us below box, then tap the Send Feedback button.  

    User-added image

    For 4 - 5 Stars Rating- Tap the Review on App Store button to provide the feedback in the Google Play or App Store. 

    User-added image User-added image



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