Answer | NOTE: This article applies to the Arris SURFboard mAX Mesh products (PRO, PLUS, DASH, Express), SURFboard Cable Modems (S33, S34, SB6121, SB6141, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25), and SURFboard Wi-Fi Cable Modems (G34, G36, G54, SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2, SBG8300), and SURFboard Extenders (W6B, W6U).
Deleting your SURFboard Central account from the app when you are:
- setting up the SURFboard Central app with another SURFboard product.
- updating the email address in the SURFboard Central app.
Removing your account will disassociate your email address from the SURFboard product and require a new installation with the same or a different email address.Â
Delete App Account
- Tap the Menu bar link on the top-left screen.
 - Tap the Settings or Account Details button.
 - Tap the Delete Account button.
 - On the pop-up box, tap the Yes button to delete the App Account.
 - Tap the OK button.
 - The App Account is deleted from the cloud and the Welcome screen returns with the previous email used in the Email ID field.
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