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SURFboard Central: Delete App Account

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How do I delete my App Account?
NOTE: This article applies to the Arris SURFboard mAX Mesh products (PRO, PLUS, DASH, Express), SURFboard Cable Modems (S33, SB6121, SB6141, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25), and SURFboard Wi-Fi Cable Modems (G34, G36, G54, SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2, SBG8300), and SURFboard Extenders (W6B, W6U).

Deleting your SURFboard Central account from the app when you are:
  • setting up the SURFboard Central app with another SURFboard product.
  • updating the email address in the SURFboard Central app.

Removing your account will disassociate your email address from the SURFboard product and require a new installation with the same or a different email address. 

Delete App Account
  1. Tap the Menu bar link on the top-left screen.

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  2. Tap the Settings or Account Details button.

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  3. Tap the Delete Account button.

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  4. On the pop-up box, tap the Yes button to delete the App Account.

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  5. Tap the OK button.

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  6. The App Account is deleted from the cloud and the Welcome screen returns with the previous email used in the Email ID field.

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