Consumers - SURFboard Central: Sign In

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SURFboard Central: Sign In

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How do I sign in to the SURFboard Central app?
NOTE: This article applies to the Arris SURFboard mAX Mesh products (PRO, PLUS, DASH, Express), SURFboard Cable Modems (S33, SB6121, SB6141, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25), and SURFboard Wi-Fi Cable Modems (G34, G36, G54, SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2, SBG8300), and SURFboard Extenders (W6B, W6U).

The SURFboard Central app can be signed back in when the app is in use.  The mobile device must be connected to the Home Network for G34, G36, and SBG8300 to sign in to the app.

Sign In To SURFboard Central
  1. Tap the SURFboard Central icon to launch the app.
  2. On the Welcome screen, the email address that was used to set up the SURFboard Central app is auto-populated in the Email ID field.  Tap the Sign In button.

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  3. A verification code email will be sent to the email used.  Enter the verification code into the blank field.

    NOTE: Tap the Resend link to resend the verification code email if not received.

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  4. Once the code is verified, tap the Next button.

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  5. The Home screen will appear.

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