ARRIS Consumer Care

SVG2482AC: IP Address Reserve Setup

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Question

How do I reserve an IP address to a client in my SVG2482AC Gateway?

Answer

In certain cases, it is best for a client to receive a particular IP address from the SVG2482AC and always keep that address without having to manually configure it in the client. This can be accomplished by reserving an IP Address to a client's MAC address. When the client disconnects and reconnects to the SVG2482AC, it will receive the IP address that has been reserved for it.

It is recommended to setup an IP Address Reserve for clients that are configured to use Port Forwarding or DMZ. This document describes how to reserve an IP address to a client connected to the SVG2482AC.

Reserve an IP Address

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://10.0.0.1 into the address box, and press the Enter key. The Login page will appear.
On the Login page, enter admin in the Username field.
Enter password in the Password field then click the Login button. The Gateway > At a Glance page will appear.

NOTE: A prompt to change the password appears when the SVG2482AC is using the default password. To change the password click the OK button or click the Cancel button to bypass it.
On the left-hand menu, click the Connected Devices link. The Connected Devices > Devices page will appear.
On the Connected Devices > Devices page, locate the client under the Online Device section, for the Reserve IP setup. If the client is online, proceed to step 6.
- If the client is offline, click the Add Device with Reserved IP button to add the client manually.
- Enter a name of the device in the Host Name field.
- Obtain the MAC Address on the network information of the client and enter it in the MAC Address field. The MAC Address format is XX:XX:XX:SS:SS:SS.
- Enter a unique IP address into the Reserved IP Address field. The DHCP range for IP Address to be used is 10.0.0.2 - 10.0.0.253.
- Click the Save button. Then proceed to step 9.
Click the Edit button for the Host Name of the device.
On the Connected Devices > Devices > Edit Device page, select Reserved IP for the Configuration option.
Click the Save button. The Connected Devices > Devices page will appear.
On the Connected Devices > Devices page, verify that the DHCP/Reserved field is set for Reserved IP.
To remove the Reserved IP, locate the Host Name of the device and click the Edit button.
On the Connected Devices > Devices > Edit Device page, select DHCP for the Configuration option.
Click the Save button. The Connected Devices > Devices page will appear.