TG862G/CT & TG862R: Admin Login Setup

How do I change the admin password on my TG862?

When attempting to access the TG862 configuration menu, the gateway prompts for a username and password.  By default, the username is admin, and the password is password.  However, the gateway's admin account password can be changed.

NOTE: If the gateway cannot be accessed using the default credentials, and the password is unknown, then the gateway will only accessible by doing a factory reset.  Keep in mind that a factory reset will erase any custom settings, and may cause the Internet to be inaccessible.  For instructions on how to do a factory reset, please refer to Answer # 8254 - TG862 Factory Reset.

Login Considerations:

• Passwords are case sensitive.
• Passwords can not contain the following characters (#,$,!,@,*).
• Passwords go into effect immediately.  Restarting the gateway is not required for the password to take effect.
• Assigning an administrator username and password does not affect communication to the Internet.

Changing the Password

1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://10.0.0.1 into the address box, and press the Enter key.  The Login page appears.
   
   NOTE: By default the LAN IP address is 10.0.0.1. If the default address has been changed, enter the custom address in the address box.
    
2. On the Login page:
   a.   Enter admin in the Username field.
   b.   Enter password in the Password field.
   c.   Click the Login button. The Gateway > At a Glance page appears.
   
   
    
3. On the left-hand menu, click on Troubleshooting.  A sub-menu appears.
4. On the sub-menu, click on Change Password.  The Troubleshooting > Change Password page appears.
5. On the Troubleshooting > Change Password page:
   a.  Current Password - Enter the current password.
   b.  New Password - Enter the new password of choice.
   c.   Re-enter New Password - Re-enter the password.
   d.  Click the Save button.  The new password now becomes the current login password.
   
   NOTE: A reboot of the unit is not required for changes to effect.