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TG862G/NA: Admin Login Setup

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How do I change the admin password on my TG862?


When attempting to access the TG862 configuration menu, the gateway prompts for a username and password.  By default, the username is admin, and the password is password.  However, the gateway's admin account password can be changed.

NOTE: If the gateway cannot be accessed using the default credentials, and the password is unknown, then the gateway will only accessible by doing a factory reset.  Keep in mind that a factory reset will erase any custom settings, and may cause the Internet to be inaccessible.  For instructions on how to do a factory reset, please refer to Answer # 8805 - TG862G/NA Factory Reset.

Login Considerations:

  • Passwords are case sensitive.
  • Passwords can not contain the following characters (#,$,!,@,*).
  • Passwords go into effect immediately.  Restarting the gateway is not required for the password to take effect.
  • Assigning an administrator username and password does not affect communication to the Internet.

Changing the Password

WARNING: It is recommended to keep a record of the new password.  If the password is unknown, then the configuration menu for the TG862 will be inaccessible.
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button. The System Basic Setup page appears.

  3. On the System Basic Setup page:
    a.  Change Password - Click the Change Password button.  The Set Password window appears.
    b.  Old Password - Enter the current password.
    c.  New Password - Enter the new password of choice.
    d.  Repeat New Password - Re-enter the password.
    e.  Click the Save button.  The new password now becomes the current login password.

    NOTE: A reboot of the unit is not required for changes to take effect.




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