Consumers - TG862G/NA: Locating the Serial Number

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TG862G/NA: Locating the Serial Number

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Where can I locate the Serial Number for my TG862?


The serial number can be located on the bottom panel of the unit and in the GUI (Graphical User Interface) of the TG862.  This document includes the following sections:

  • Locating the Serial Number on the Bottom Panel
  • Locating the Serial Number in the GUI (Graphical User Interface)

Locating the Serial Number on the Back Panel

The serial number can be located on a white sticker on the bottom of the device. 


Locating the serial number in the GUI

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

  3. On the top-menu, click the HSD tab.  The Status page appears.
  4. On the top-menu, click the HW/FW Versions tab.  The HW/FW Versions page appears.
  5. The Serial Number will be listed under the Hardware Information section.




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